Frequently Asked Questions

TrekAce has evolved into the state-of-the-art navigational unit it is today thanks to intensive market research, and to the extensive experience and expertise of its creators in the technology sector. Here’s some of the most common questions posed by our consumer and commercial panels:

Q. Can I navigate with TrekAce without internet connectivity?
A. Yes. While planning the trek or course in advance with the TrekAce app, an internet service is required. However, during the navigation itself there is NO need for internet connectivity. The map and course are stored and are utilized for the navigation.

Q. What is the TrekAce device made of?
A. The TrekAce body is made of Silicon Rubber providing the device with flexibility, durability, water resistance, light-weight and a slick look.

Q. How and why was the 6 directional arms’ layout chosen?
A. In order to achieve optimal distance between the sensations, enabling the user to differentiate between the physical directions. And, to provide 3600 bearing coverage.

Q. Where the information is generated from?
A. The environmental, physical and navigational information is generated by the TrekAce app (free iPhone and Android apps) and is real-time synchronized with the TrekAce wearable forearm device.

Q. What does the user feel?
A.  There are micro-vibrators placed on the tip of each directional arm. The vibrations are ergonomically funneled to a specific point on the users forearm, resulting a feel of a firm pointed touch on the skin, as someone is poking the skin. The device also provides a visual indication  (which can be disabled) by embedded LED emitters in each directional arm.

Q.  Is there a need to study or train with the device?
A.  Not really! The TrekAce navigation methodology is practically intuitive. Each time when the device is turned on an initial calibration process is performed: A full cycle of the directional arms’ indications is done enabling the user to differentiate between the directions. During extensive testing, the users’ comprehension was found to be immediate.

Q. How do I set the trek/route?
A. The TrekAce App provides two alternatives for setting your trek/route: If available, a preset, recorded or commonly known route (provided by the Google Maps service OR recorded routs in various formats from various services). Or, setting your OWN TrekAce route with your personal waypoints and path preferences.

Q. In what colors the TrekAce is offered?
A. The device comes in 5 stunning colors:  Ferrari  Red, Summit White, US Army Green, Warrior Gray, and Impact Blue.

Q. What is the visual information displayed on the device’s touch screen?
A. The screen offers 5 types of information:

  • Environment – Current Time ; Temperature ; Altitude; Terrain/route Elevation
  • Navigation –  Compass;  Azimuth;  longitude/latitude; Current Speed; Setting Landmark
  • Trek’s Distance –  From start point; From last waypoint; To next waypoint; To destination
  • Trek’s Time – From start point;  From last waypoint; To next waypoint; To destination
  • Settings – Vibration intensity volume; Lights On/Off; Calibration (full cycle of the vibrations and lights, to enable the user to re-identify the vibrations)

Q.  How do I know in which direction/bearing to go and where and when to turn?
A.  Based on the speed of the user, TrekAce will alert the user in advance and before a required turn. Here’s how:

  • a. Attention alert, before a turn, 5 short bursts (light and vibration) – 5 bursts in one and a half (1.5) seconds, on the relevant directional arm
    • i. In up to 6 Kph (walk) – 10 meters before the next turn
    • ii. 7-12 Kph (run) – 20 meters before the next turn
    • iii. 13 < X Kph (cycling) – 30 meters before the next turn
  • b. Turn alert – TURN NOW – Two long bursts (light and vibration) – 1 second each
  • c. Diversion from route/azimuth-
    • i. STOP – One long burst (1 second) – All vibrators, all red lights
    • ii. The relevant arm will indicate the correction azimuth/direction
  • d. The five basic directions/azimuths – FW/BW/450/900 – Light and vibration on the relevant arm
  • e. The 22.50 directions/azimuths (half turns, between the basic arms):
    • i. Attention alert, before a turn, 3 short bursts (light and vibration) – 6 bursts in total in 1.75 seconds, on the two relevant directional arms. For example, in a case where a 22.50 turn to the right is required, the FW arm and the 450 to the right arm will alternatively blink and vibrate
    • ii. Turn alert – TURN NOW – 2 long bursts (light and vibration) – 4 bursts in total in 3 seconds (0.75 each) , on the two relevant directional arms. . For example, in a case where a 22.50 turn to the right is required, the FW arm and the 450 to the right arm will alternatively blink and vibrate 2 times each.
  • f. The STOP order – All vibrators (a round-up) will vibrate and a STOP splash message will appear on the screen.

Q. What is the level of accuracy?
A. The TrekAce app – and thus the device  – utilize the GPS component on your smartphone and satellite availability in a given area and time. As such, as in any other navigation service, the accuracy is good but may vary.